Responsible Gaming Policy

Please read this information carefully for your own benefit.

Instabet.net is operated by Bondi Management N.V. having its office at 7 Abraham de Veerstraat, Willemstad, Curaçao Company Registration number 140888 through service company Tamarama Services Inc Limited, registry #HE 362174, Prodromou, 65, Flat/Office 101, 2063 Nicosia, Cyprus.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Bondi Management N.V
  • Service refers to the Website.
  • Website refers to Instabet.net
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self Exclusion

Responsible Gambling

Gambling means for most of our Users, entertainment, fun and excitement. But we also know that for some of our users gambling has negative side effects. In the medical science is pathologic gambling for many years as a serious sickness recognized.

Since our first day we think about this problematic and try out best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. -In case they already appear we also try to take active steps against them.

The most important instrument against negative side effects from gambling are knowledge and education about the risks of gambling too support our users self-control in order to make sure they do not suffer from negative side effects.

Information and contact

Customer Support staff either via email, Live Chat or directly over the phone.

In addition you also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

And you can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/

Helpful hints for responsible gambling at Instabet.net

We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:

  • Set yourself a deposit limit

Before you start to gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts which are for fun and for Your entertainment.

Always bet for fun, never for the money! Gambling should be viewed as a form of entertainment rather than as a way of making money.

  • Do not try to win back a loss at every cost

Try to not take to huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

Think of your winnings as a bonus that can be used for fun things, while thinking of losses as the cost of having fun. If you spend time regretting every wager you lose, gambling may not be the best activity for you.

  • Set yourself a time limit

Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.

Do not put gambling first. Family, friends, your career, and other healthy life activities should always come before gambling.

  • Play smart:

It is smarter to not play, when You are extremely stressed, depressed or under to much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.

Always have fun! If wagering is starting to have a negative impact on your life, it may be better to step away until you can learn to make gambling a fun activity.

  • Take breaks:

You should take breaks when You notice that You get tired or can´t concentrate anymore.

Never try to chase your losses, which should not be an issue if you stick to your set limits. Every gambler, no matter how successful, will experience a losing streak every now and again. When you see that you are having a bad day, step away and try your luck again another time.

  • Be aware of the signs of problem gambling:

If you are having a major feeling of guilt about your wagering, getting into a major depression, or spending more time or money than usual on gambling, you may have a problem. If you are experiencing any or all these issues, we recommend that you seek help immediately.

  • Only one account:

To make it easier to have an overview how much time and money you spend on gambling it is highly advised to not create more than one Account per Person.

The Signs of a Potential Gambling Addiction/Problem

Gaming is fast-paced and exciting, and as such, you can end up playing for a whole lot longer than you expected, to the point where you are logging hours at a time, which can become a problem. By the time players realize that there is a problem, they may already have ruined several different parts of their life. If you do not want to get pulled down that path, there are some serious questions you need to ask yourself about your current and future gambling habits.

  • Are you spending more time gambling than you are with your friends and family?
  • Are you losing more money than you can afford?
  • Do you deposit large amounts and bet big for the thrill and excitement?
  • Are you accumulating debt or forced to sell personal items to maintain your gambling habit?
  • Are you wagering to try and catch up on previous losses?
  • Are you using gambling as an escape from any addictive and/or personality disorders?
  • Do you gamble while under the influence of alcohol or narcotics?
  • Is gambling the sole method you use to escape boredom, worry, or other forms of trouble?
  • Have you suffered from stress, anxiety, or depression because of your gambling?
  • Has your gambling led you into financial difficulties?

If you have answered “Yes” to even just one of those questions, it may be a sign that you have developed, or are in the process of developing a gambling addiction. There are several places you can go to seek help for your problem, with online forums, addiction psychologists, and professional organizations designed to help with such issues. Some of the better-known organizations include:

Gamblers Anonymous

Player Support Institute

Minor Protection

To use our Service, you must be 18 years or older. To avoid abuse, keep your login data safe from any minors near you.

Our players need to be 18 years or older to register an account. We have in place several measures designed to prevent underage players from entering our website, but we also ask that our players take the following step to help keep minors out:

  • Do not leave your computer or mobile device open, unattended and signed into your wagering account when minors are present.
  • Do not allow minors to participate in any type of gambling activity.
  • Do not share your credit card or banking information with a minor.
  • When logging into INSTABET.NET, do not employ the Save Password feature.
  • Create a separate profile or account for everyone who uses your computer.
  • For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them:
  • https://famisafe.wondershare.com/internet-filter/best-internet-filters.html, install child-protection software (Cyberpatrol, CYBERsitter, etc.) on your computer to prevent them from reaching gambling websites.

If you are aware of someone under the age of 18 who has created an account at INSTABET.NET, we kindly ask that you make us aware of the situation by contacting us at your earliest convenience.

Staff Awareness

We go out of our way here at INSTABET.NET to ensure that every one of our CLIENTS has a safe and secure gaming environment. We take the time to properly train our staff to recognize the signs that a player may have a gambling problem, and we ask that they take the relevant measures to protect them. Here are just a few of the things that we do to promote responsible gaming in all our players:

  • Time-out periods
  • Gambling and account limits
  • Round-the-clock customer support
  • Direct links to responsible gaming organizations

Gambling Management

We assist our players to monitor their own gambling activities by allowing them to set daily, weekly, and monthly, deposit limits. Contact one of our support staff members to have them help you put these limits in place on your account.

Special Notes on Responsible Gambling

We set account limits for the protection of every player. If you want to change your limits in any way, simply contact Customer Support for help. In the event of a limit increase, you will be required to wait a 24-hour period before the changes are implemented by Customer Support. Once your limits have been set, we expect them to be followed. We take no responsibility for losses incurred by players attempting to play outside the set limits or by creating new accounts at INSTABET.NET. Requests for special limits will only be considered complete once you have received a confirmation e-mail from us. If you do not receive your confirmation email, talk to someone on our Customer Support team to have them assist you.

Access Control Level 1 – Time Out Period

If you feel that you need a break from gambling for an extended period, you can contact our support team and ask for a temporary freeze to be placed on your account. The freeze can be for a period of 24 hours all the way up to 6 weeks. Once your request has been submitted, you should receive a confirmation email from us within 48 hours. The email will confirm that your account has been frozen at your request, and will show the duration of the freeze, as well as information about responsible gambling. Your account will be automatically unfrozen once your desired amount of time has passed.

Access Control Level 2 – Self Exclusion

A self-exclusion period is also possible for between 6 months and 1 year. You can place a self-exclusion request by contacting our Customer Support team. Once your self-exclusion request has been placed, you will receive a confirmation email from us within 48 hours. The email will confirm the length of your self-exclusion, as well as information about responsible gambling. Once your requested self-exclusion period had passed, your account will automatically be unlocked, allowing you to once again access all the features of INSTABET.NET. Please be aware that during your period of self-exclusion, you will not be able to access your account or the finds within until your account has been automatically unlocked.

Please Note:

If you see that you are still able to access your account and gain access to all features of the site during a time-out or self-exclusion period, we kindly ask that you contact our Customer Support team to have the issue taken care of in a timely fashion.

May you have any more questions:

If after reading our Responsible Gaming Policy section you have any concerns, please feel free to contact Customer Support staff either via email, Live Chat or directly over the phone, where we will do all, we can help you in a timely fashion.

Last updated: July 15th, 2022